COMPLIMENTARY SIZE GUIDANCE · HAND-PAINTED & TEXTURED ART · GLOBAL DELIVERY

LEGAL & POLICIES

Privacy Policy

How we handle personal information when you browse, request a quote, place an order or contact us.

Last updated: August 7, 2026
Please read before ordering.

These policies form part of your agreement with IWISHART. Mandatory consumer rights in your location continue to apply.

01

Information we collect

We may collect your name, email, telephone number, billing and delivery address, order and payment status, preferences, custom artwork requirements, room photographs or reference images you provide, and communications with us.

We may also receive device, browser, IP address, page-view, referral and cookie information.

02

How we use information

We use information to answer enquiries, prepare quotations, create and deliver orders, provide approvals, process payments and refunds, prevent fraud, improve the website, comply with law and—where permitted—send relevant marketing.

03

When information is shared

Information may be shared only as reasonably needed with hosting and IT providers, payment processors, delivery carriers, enabled analytics or advertising providers, advisers and authorities where legally required. We do not sell personal information for money.

04

Cookies and marketing choices

Cookies may support essential functions, preferences, measurement and advertising. Where consent is required, optional cookies should not activate until you choose them. You may unsubscribe from marketing at any time.

05

Retention, security and transfers

We retain information only as long as reasonably necessary for order, tax, warranty, dispute and legal purposes. We use proportionate safeguards, but no online system is completely secure. International processing is protected as required by applicable law.

06

Your rights

Depending on your location, you may request access, correction, deletion, restriction, objection, consent withdrawal or portability, or complain to a regulator. We may verify identity first.

07

Children and updates

Our services are not directed to children. We may revise this policy as our services or obligations change and will publish the updated date above.

POLICY QUESTIONS

Contact IWISHART

Email sales@iwishart.com or WhatsApp +86 182 6914 7717.

Flat/Rm S031, 2/F, The Capital, 61–65 Chatham Road South, Tsim Sha Tsui, Kowloon, Hong Kong
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